Administrative Assistant, HOA

POSITION OVERVIEW : The Administrative Assistant, HOA acts as the first point of contact for the department by greeting members and answering phones, scheduling appointments, assisting homeowners with purchase of access devices and assisting homeowners with compliance to Rules and Regulations. This position reports to the HOA Operations Manager. KEY RESPONSIBILITIES: Acts as a point of contact for the department by handling homeowner inquiries in person, via email and by phone. Processing changes of accounts, adding or deleting a Trust, ALC permits applications while applying ALC Guidelines, assist in adding/deleting gate devices from access system. Coordination of Vacation Watch Requests while generating weekly report and invoices. Coordination of Rental Applications to include Renter cards and/or Guest Cards, Process Contractor Decals, Coordinate Estate Sales Permits. Maintain and coordinate scheduling of Arts & Crafts facilities. Transfers and Condo Certs. Assist homeowner with comp...

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