Administrative Assistant for Property Management

Prime Virtual Staffing

📍 desde casa, desde casa, Mexico

Full-time Other-General

Job Description

**Responsibilities**:_
- Resolve Complaints: Address and resolve issues from community members professionally.
- Manage Violations: Educate on rules, issue violations, and escalate as needed.
- Maintenance Coordination: Manage maintenance requests, assign tasks, and follow up on completions.
- Account Assistance: Help with account queries, explain budgets, and assist with HOA portal use.
- Document Management: Maintain accurate records and ensure documents are uploaded to web portals.
- Annual Meeting Prep: Assist with meeting logistics, mail notices, and prepare meeting packets.
- Association Tasks: Manage tasks like backflow testing, parking audits, clubhouse rentals, and provide access permits.
- Property Inspections: Add CCRs to properties in Vantaca for manager inspections.
- Issue Resolution: Work with managers to address complaints, issue work orders, and handle violations.
- Information Updates: Add association details to Additional Information.