Job Description
- Oversee and coordinate daily operations across all departments to ensure smooth workflow
- Act as central point of contact between departments (Ops, HR, Finance, Outlet, etc.)
- Monitor and follow up on task completion, deadlines, and inter-department issues
- Identify operational gaps and propose improvement solutions
- Develop, standardise, and maintain SOPs, policies, and internal guidelines
- Ensure all departments comply with proper documentation practices
- Oversee proper filing system (physical & digital) for audit and reference
- Review and improve forms, reports, and operational documents
- Ensure version control and proper approval flow for all documents
- Analyse existing workflows and recommend improvements for efficiency
- Implement systems to streamline operations (e.g. tracking, reporting templates)
- Reduce duplication, errors, and manual inefficiencies
- Support digit...