Job Description
**This position is fully in-person on Oahu**
Schedule: Monday-Friday, daytime
Location: Ala Moana or Kapolei
Description
+ Assist customers in a timely and accurate manner through phone interactions.
+ Maintain performance standards for quantity, timeliness, accuracy, and quality while responding to inquiries.
+ Conduct research for routine inquiries and apply basic analytical and problem-solving skills to resolve issues.
+ Manage inventory of inquiries and coordinate with departments.
+ Resolve customer interactions by documenting and closing cases.
+ Collaborate with peers, management, and other business areas to ensure accurate and quality resolutions while adhering to performance guidelines.
+ Service customers through various channels, including written or online inquiries, in-person interactions, or off-line data and project work.
Job Type & Location
This is a Contract position based out of Honolu...
Schedule: Monday-Friday, daytime
Location: Ala Moana or Kapolei
Description
+ Assist customers in a timely and accurate manner through phone interactions.
+ Maintain performance standards for quantity, timeliness, accuracy, and quality while responding to inquiries.
+ Conduct research for routine inquiries and apply basic analytical and problem-solving skills to resolve issues.
+ Manage inventory of inquiries and coordinate with departments.
+ Resolve customer interactions by documenting and closing cases.
+ Collaborate with peers, management, and other business areas to ensure accurate and quality resolutions while adhering to performance guidelines.
+ Service customers through various channels, including written or online inquiries, in-person interactions, or off-line data and project work.
Job Type & Location
This is a Contract position based out of Honolu...