Job Description
Responsibilities
- Perform collections on defaulted accounts according to corporate policies.
- Coordinate payment arrangements with debtors based on the corporate collections policy.
- Prepare and manage account correspondence (overdue, final, ad hoc notices).
- Respond to client inquiries regarding invoices while applying a tactful, customer-focused approach to collections.
- Resolve cash application issues by working with other Financial Services staff.
- Work with Stantec’s Project Managers and Project Accountants to address issues promptly.
- Partner with Financial Managers and Operations to strategize specific collection issues.
- Develop well-defined plans to resolve collection issues promptly.
- Verify initial client setup information or changes to ensure accurate billing details and prevent duplicate entries.
- Implement appropriate collection strategies in collaboration with other stakeholders. <...