Job Description
Roles and Responsibilities
- Billing & Invoicing
- Raising accurate and timely invoices in line with company processes
- Ensuring billing queries are identified and resolved quickly
- Maintaining strong attention to detail to minimise discrepancies
- Credit Control & Collections
- Proactively monitoring aged debt and chasing overdue invoices
- Managing the collection cycle in a professional and customer-focused manner
- Negotiating payment plans where appropriate
- Posting and allocating incoming payments
- Reconciling customer accounts and investigating discrepancies
- Maintaining accurate financial records
- Building strong working relationships with customers and internal teams
- Acting as a point of contact for account queries
- Collaborating with sales and operations to resolve issues efficiently
- Reportin...