Accounting CX Specialist — Hybrid Support & Advisory

Apply in Lower Hutt, New Zealand, is looking for a Customer Experience Specialist - Accounting to support small business owners and accountants using Xero. The role requires a level 5 accounting qualification and involves managing customer queries via phone, email, and chat.

With a hybrid work model, employees must be in-office three days a week, including a mandatory Wednesday, while the initial training is fully in-office. The ideal candidate will have clear communication skills and a service background.