Job Description
Main Purpose of job
- You will be responsible for managing and optimizing the debtors' ledger, ensuring timely collection of outstanding debts, resolving customer queries and processing payments efficiently.
- This role requires an eye for detail, strong communication skills, a proactive approach to problem-solving, and the ability to work collaboratively with internal teams and external clients.
Debt Collection
- Implement effective debt collection strategies to minimize outstanding debts.
- Contact debtors via phone, email, and written correspondence resolve payment disputes.
- Maintain accurate records of all communication arrangements with debtors.
- Monitor and follow up on overdue accounts, initiating legal and debt insurance action when necessary.
- Send out monthly statements to all debtors.
Payment Processing
- Receive and process payments from debtors, ensur...