Job Description
Position Description: The Account Manager position is responsible for delivering a prompt, accurate and positive client experience while effectively advocating for client needs. Successful candidates for this position will support and service a wide range of personal lines accounts such as homeowners, umbrella, life, and auto insurance.
Position Responsibilities:
Position Responsibilities:
- Interact with clients and colleagues in a proactive, friendly, and professional manner.
- Equip clients decisions regarding changing coverage needs and additional available coverage options throughout client lifecycle.
- Field underwrite, countersign, and respond to underwriter follow-ups on all cross-sold and re-written policies.
- Assist clients with payment issues and changes as needed.
- Process all endorsement requests and maintain policies in compliance with Comma's minimum coverage standards.
- Retain proper records of all transactions and maintain up-to-date clien...