Account Manager

CloudPlexo

📍 Nairobi, Nairobi County, Kenya

Full-time Other-General

Job Description

CloudPlexo is a global cloud solutions and IT consulting company, recognised as an AWS Advanced Tier Consulting & Technology Partner. We help businesses unlock the full potential of the cloud by delivering scalable, secure, and cost-optimised solutions across AWS services, including migration, cloud management, data analytics, DevOps, and AI-powered innovation. Our services empower organisations to accelerate digital transformation and achieve measurable business impact.

Responsibilities

  • Manage the sales cycle from prospecting to securing a deal
  • Unearth new sales opportunities through networking and turn them into long-term partnerships
  • Present products to prospective clients
  • Provide professional after-sales support to maximize customer loyalty
  • Remain in regular contact with your clients to understand and meet their needs
  • Respond to complaints and resolve issues to the customer's satisfaction and to maintain the company...
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