Job Description
Position: Account Manager
Location: Mumbai
Key Responsibilities:
- Lead end-to-end client servicing across tech, UI/UX, product design, and development projects.
- Act as the bridge between clients and internal teams (Web, App Development, UI/UX, Martech, Analytics).
- Translate client goals into structured delivery plans and ensure seamless execution.
- Build strong relationships with senior stakeholders, including CXOs and Founders.
- Handle escalations with a solution-oriented approach.
- Drive innovation, strategic initiatives, and digital growth for clients.
- Present insights, reports, roadmaps, and transformation strategies.
- Identify upsell and cross-sell opportunities across digital services.
Requirements:
- 4+ years of experience in account management/client servicing within a tech, digital, or agency environment.
- Strong und...