Job Description
Hiring: Strategic Account Manager Location: Chennai (Remote) Shift: US Shift (5:30 PM – 2:30 AM IST) We are hiring for an Account Manager to join a growing global team supporting US-based clients. This role is ideal for professionals who enjoy building strong client relationships, driving account growth, analyzing business performance, and partnering with stakeholders to deliver measurable business outcomes. What You'll Do: - Own and manage a portfolio of client accounts and act as a trusted advisor - Drive revenue growth through account expansion, upselling, and strategic recommendations - Conduct business reviews and present performance insights to stakeholders - Analyze account performance, engagement, utilization, and growth opportunities - Collaborate with Sales, Marketing, Operations, and Client Success teams - Manage escalations and ensure a high-quality client experience - Build reports, dashboards, and executive presentations using data-driven insights What We're Looking For: ...