Account Manager for Client Experience

Royal York Property Management

📍 vancouver, metro vancouver regional district, Canada

Full-time Other-General

Job Description

Take charge as an Account Manager focused on enhancing the leasing experience for clients. This role thrives on proactive communication and tight execution in a remote setting.
We are hiring an Account Manager with 3-5 years of experience to maintain top-tier service throughout the leasing workflow. Your role will include managing client communication, ensuring document accuracy, and upholding high standards in follow-ups. You will play a pivotal role in maintaining owner satisfaction through organized and professional interactions.
Key Responsibilities:
• Act as the owner's main point of contact during leasing
• Coordinate workflow to avoid delays in leasing processes
• Supply regular updates to keep owners informed
• Manage urgent items and communicate effectively
• Ensure timely documentation collection and tracking
Requirements:
• 3-5+ years in account management required
• Ability to handle multiple clients and tasks
• Strong verbal and written com...
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