Job Description
About the Company
ArrowStream is reshaping the landscape of supply chain optimization for foodservice businesses. As a Buyers Edge Platform SaaS Solution, ArrowStream provides cloud-based data management solutions that empower customers to make informed decisions regarding pricing accuracy, supply, and quality.
Responsibilities
- Serve as the primary owner of customer relationships to drive retention, growth, and product adoption
- Build and maintain multi-threaded relationships with Executive and User level stakeholders
- Lead Executive Business Reviews to demonstrate ROI and strategic alignment
- Own the full renewal cycle, including contract preparation, negotiation, and closure
- Identify and pursue upsell and cross-sell opportunities
- Proactively review account health scores and usage data to mitigate retention risk
- Act as a product advisor mapping platform capabilities to customer business goals <...