Account Manager

i2i Recruitment

📍 Cheltenham, Gloucestershire, United Kingdom

Full-time management

Job Description

Account Manager

Full-time, permanent opportunity
Monday to Friday working pattern
Fully on-site role
Salary: £28,000 per year

What You’ll Be Doing

* Managing a portfolio of client accounts and maintaining strong working relationships

* Acting as a primary point of contact for client queries and support

* Delivering regular account updates, reports, and performance insights

* Collaborating with internal teams to ensure client expectations and service standards are consistently achieved

* Resolving issues and queries efficiently and professionally

* Reviewing account performance and identifying areas for improvement

* Supporting client retention and contributing to wider business growth initiatives

* Keeping CRM systems and internal records accurate and up to date

Candidate Must-Haves

* Previous experience in account management, customer service, or client relationship roles
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