Account Management Processer
Carrier
📍 Willowbrook, Illinois, United States
Job Description
About this role
Carrier is redefining the HVAC industry - and we’re looking for an Account Management Processer to help drive that transformation in our Willowbrook, IL service branch. In this role, you will oversee the end‑to‑end customer experience. You’ll partner closely with operations, technicians, sales, centralized support teams, and leadership to ensure service work is booked accurately, executed efficiently, and billed correctly. This is a hands‑on operational role at the center of growth, change, and customer satisfaction. If you thrive in a fast‑paced service environment and enjoy bringing structure, clarity, and accountability to complex operations, this role offers the opportunity to make a measurable impact.
Key Responsibilities
Ensure accurate and timely booking of service jobs in coordination with sales teams, including daily review of closed-unbooked opportunities
Complete job setup, billing plans, and scheduling notifica...