Acts as primary contact with client at that particular site and is available to the client for escalation when necessary
Work as intermediary for communication between client and their operations teams and Crane Worldwide network
Maintain and identify problems with client KPI’s
Escalate all issues with a shipment immediately to the client to insure prompt resolution
Manage all client requests and follow up to insure that the client needs are met
Guides work: May organize, set priorities, schedule and review work, but has no responsibility to hire, terminate, review performance or make pay decisions
Responsible for managing the client reports and assuring accuracy
Plans layout of warehouse and other storage areas, considering turnover, size, weight, and related factors of items stored.
Lead or assist in new client implementation requirements from a...