Accommodation Assistant

HSL

📍 Nuneaton, Warwickshire, United Kingdom

Full-time management

Job Description

Accommodation Assistant

Location: Nuneaton
Hours: Monday to Friday, 1000am – 6:00pm
Pay: £12.71 per hour (National Minimum Wage)

INDRES

About the Role

We are looking for a reliable and organised Accommodation Assistant to join our team in Nuneaton. This is a customer-facing role where you will support the day-to-day management of accommodation, ensuring residents receive excellent service while maintaining accurate records and high standards across the site.

Key Responsibilities

* Welcome residents, complete bookings, and issue the appropriate documentation.

* Maintain accurate and up-to-date resident files.

* Escalate any resident or property issues in line with company procedures.

* Carry out routine and ad-hoc inspections of resident rooms and communal areas.

* Collect deposits and Wi-Fi payments, monitor outstanding balances, and manage arrears where required.

* Handle cash securely and a...
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