Job Description
Job Description
As a Department Manager you will:
- Be responsible for the own bought and concession department and strategy (including payroll), identifying opportunities and risks using external market trends and competitor insights
- Support the concession businesses in your department by working closely with the Concession Manager to support and set improvement targets, resolve issues that may arise
- Motivate the team to exceed sales targets by developing skills in product knowledge, cross category selling, after sales service and awareness of other services within Selfridges
- Manage and lead your team giving regular feedback and coaching. Recognising both talent and development areas, you will create unique plans to progress your team using the tools available
- Act upon information and feedback from across the business e.g spotlight, engagement survey and team member feedback to name a few
- Ensure that t...