Job Description
About Juniper:
At Juniper, we champion individualised care that keeps our customers connected to the people, passions, and places they love. Our mission is to empower older Western Australians to live a life well lived, supported by exceptional care, accommodation, and services across the state.
About the Role:
Juniper is seeking a passionate Part-time Customer Service Champion to join our Customer Engagement Team as an Access Liaison Officer. In this role, you’ll guide and support individuals through every step of their residential aged care journey, ensuring a smooth and positive experience.
Key Responsibilities
- Provide a warm welcome to our customers- in person, by phone and email.
- Coordinate admissions into our residential aged care homes ensuring all documents are complete and accurate.
- Provide guidance and advice on admissions including how to navigate the aged care system, av...