Access Ambassador

Marina Bay Sands

📍 singapore, sg, singapore, sg, Singapore

Full Time Health Technologists and Technicians

Job Description

JOB SCOPE

Customer Relations

  • Ensure compliance with regulations related to restricted access points within Casino HLGA area.
  • Actively manage HLGA entrance points to ensure that no membership breaches of entry regulations occur.
  • Proactively greet guests, visitors, and others within the casino environment.
  • Exhibit a professional attitude and readiness to assist guests, upholding Marina Bay Sands standards of customer service through proficiency in property knowledge, professional presentation and building of customer relationships.
  • Handle ad hoc customer requests and complaints in a timely manner, resolving when possible and escalating when necessary.
  • Work flexibly to contribute to a supportive team environment
  • Communication

  • Maintain a positive rapport and professional interaction with all Casino Operations Team Members and those from other Departments.
  • ...
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