6 Months Analyst, Group Claims #EAT
R
RECRUIT EXPRESS PTE LTD
📍 singapore, singapore, Singapore
Job Description
Key responsibilities
- Assess claims using Group Insurance core systems, other business systems including vendors’ systems.
- Communicate claims decision clearly.
- Response to queries in a timely manner.
- Manage his/her workload to achieve required service levels.
- Arrive at customer orientated outcomes by working with key stakeholders.
- Participate in activities that improve processes, productivity, and services and solutions to customers.
- Engage key stakeholders when handling appeal cases or complex cases.
- Establish good working relationship with intermediaries and clients.
- Familiar with group insurance products like Group Term Life, Group Personal Accident, Group Disability Income, Group Critical Illness, Group Hospitalisation & Surgical and Group Outpatient
- Group Claims Experience of at least 3 years