311 CONTACT CENTRE SVCS REPRESENTATIVE

• Division & Section: Customer Experience, 311 Contact Centre
• Job Type & Duration: 15 Part-Time Indefinite Temporary Vacancies
• Hourly Rate: $38.20 - $41.70
• Shift Information: Various shifts to support a 24/7 operation, including days, afternoons, overnights, weekends and holidays
• Affiliation: L79 PT Unit B
• Number of Positions Open: 15
• Posting Period: 26-Jun-2026 to 10-Jul-2026

Join Us!

If you are interested in learning more about the 311 Toronto Contact Centre Service Representative role, we invite you to attend a virtual TEAMS information session with Divisional staff on Monday, July 6th, 2026, from 12:00 PM to 1:00 PM Eastern Time (US & Canada). This session will provide an opportunity to ask questions about the role, the City of Toronto’s Customer Experience Division, and the City's application process.

Why Join 311 Toronto?

...