2nd Line IT Engineer – 24x7 Support (Cape Town)

A leading cloud solution provider is seeking a 2nd Line Engineer for their Service Desk team in Durbanville, South Africa. This role involves providing technical support, managing incident lifecycles, and communicating effectively with customers. Candidates should have over three years of experience with technologies such as Microsoft 365, Active Directory, and PowerShell, combined with strong problem-solving and customer service skills. Shift-based work is required.
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