2nd Line Engineer - 6-month contract
J
James Frank Associates
📍 Wrotham, Kent, United Kingdom
Job Description
Our client, a leading MSP is seeking a 2nd Line Engineer to join them on a full-time, contract basis for an initial period of 6 months.
Due to an exciting period of growth our client is looking to expand their team of Engineers, and are looking for a 2nd Line Engineer to join them, where you will be responsible for providing a high level of technical support to a broad range of clients, working on daily tickets whilst working with the wider team of Engineers, working on both day-to-day support tasks and project work.
Due to the location of the office candidates are required to have access to their own vehicle.
Key Responsibilities:
* Resolve daily tickets from clients, supporting on software troubleshooting as well as installs and updates, as well as hardware faults
* Attend client sites when required to fix onsite faults and hardware issues
* Provide a high level of technical support to clients as well as maintaining a high level of cust...
Due to an exciting period of growth our client is looking to expand their team of Engineers, and are looking for a 2nd Line Engineer to join them, where you will be responsible for providing a high level of technical support to a broad range of clients, working on daily tickets whilst working with the wider team of Engineers, working on both day-to-day support tasks and project work.
Due to the location of the office candidates are required to have access to their own vehicle.
Key Responsibilities:
* Resolve daily tickets from clients, supporting on software troubleshooting as well as installs and updates, as well as hardware faults
* Attend client sites when required to fix onsite faults and hardware issues
* Provide a high level of technical support to clients as well as maintaining a high level of cust...