24/7 Travel Consultant Remote

Northern Marine

📍 Clydebank, Scotland, United Kingdom

Full-time Sales Representatives, Services

Job Description

16th Aug 2024

The 24/7 Travel Consultant role is a customer focused position coordinating the accurate, timely and qualitative provision of a fully comprehensive travel service 24/7. The purpose of this role is to: Deliver timely provision of travel service outside of core office hours including weekends and bank holidays. Provide support to travellers in urgent or emergency travel situations. Collaborate with other operations divisions to support handovers and ongoing customer requests. Improve overall service quality by providing 24/7 consistent quality service.

Key Responsibilities

  • Quality OOH service is critical to retaining Clyde customers. A proficient travel consultant with the ability to adapt to any customer according to their policy and preferences and style of communication is required for the success of the OOH service.
  • Coordinate and book all travel reservations for any customer by ema...
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