24/7 Security Dispatch & CCTV Operator

American Express is seeking a Security Console Operator in Mexico City to receive, evaluate, and log emergency calls, including fires, medical incidents, and alarms. You will work in a 24/7 operation, communicate with leadership, dispatch service providers, and document details in the security database.

The role requires at least two years' experience with CCTV and security equipment, strong verbal and written communication, and the ability to multi-task under pressure while maintaining sound