We are seeking a Fleet Account Specialist.

Main purpose:

The main purpose of the position is to be responsible for being the point of contact for several high-profile Ctrack clients who match the requirements.

This includes taking ownership of these accounts from a Bureau standpoint, acting as a liaison between Ctrack and the client, establishing processes to add value to the client's operation, managing hardware/software tickets and cases, creating specialized reporting, and ensuring that the client's SLA and Scope are met at all times.

Fleet Account Specialist will also be in charge of client rehabilitation, process improvement, driving, service monitoring, and fault identification.

Fleet Account Spec...