2040 - Client Service Rep 2

IQVIA

📍 Mexico City, Federal District, Mexico

Full time Information and Record Clerks

Job Description

Job Overview
Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.

Essential Functions
• Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.
• Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.
• Follows IQVIA data verification protocols.
• Researches, analyzes and responds to client inquiries that are routine in nature.
• Provides support to team for client service meetings at customer sites.
• May produce ad-hoc studies on demand.

Qualifications
• Bachelor's Degree Req

• SQL

• Power BI

• Two (2) years related work experience Req
• Experience in an IQVIA role preferred and pharmaceutical experience Pref
• Proficient in...

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