1st Line Support

Vestas

📍 Videbaek, Videbaek, Denmark

Full-Time Computer Occupations

Job Description

Do you have experience working in technical support and enjoy the variety of tasks involved? Are you skilled at communicating technical information to different audiences? Then we have the position for you! Vestas is looking for a First Line Support Tech to our team Videbæk!


Service > Global Service Operations > Tools Region EMEA

Videbæk Warehouse is placed in On Tool Onshore that are a part of One Tool. 


In the warehouse we do have two departments (Warehouse operations and Maintenance), both reporting to SCM for Videbæk. Position as 1 st Line Maintenance will be placed in the maintenance department but referring directly to the SCM.

Responsibilities

  • Provide technical assistance to sites and warehouses with tasks such as; evaluate and categorize failures, requests, faults and errors. Monitor tools and update issue-handling documentation

  • Participate in root cause analysis using tools like 8D, DMAIC, 5*WHY, PDC...
  • Apply for this Position