1st and 2nd Level Workplace Support Engineer German/French (Winterthur or Frauenfeld Area)

Your Responsibilities

• Provide1stand2ndLevelSupport forendusers(remote&on-site)
• Manageandsupportmodernworkplaceenvironments (Windowsclients,mobiledevices)
• AdministerEndpointManagementplatforms (MicrosoftIntune,SCCM/MECM)
• PerformOSdeployments usingPXEboot,imaging,andtasksequences
• Handlesoftwarepackaging&deployment (MSI,Win32apps,automatedrollouts)
• Managepatching,updates,andcompliance acrossendpoints
• Troubleshoothardware,software,andconnectivityissues
• Maintainandoptimizeworkplacestandardsandconfigurations
• Documentsystems,processes,andsupportcases
• Supportusersthroughtraining,onboarding,andguidance
• Collaboratewithinternalteamsandexternalvendors

Your Profile

• CompletedITapprenticeshiporequivalenthands-onexperience
• ProvenexperienceinITSupport(1st&2ndLevel) orWorkplaceEngineeri...