#126919 - Product Manager, AI-Powered IT Help Experience
Lifted, an Upwork Company
📍 Bogotá, Bogota, Colombia
Job Description
We are seeking a contractor Product Manager to help drive the continued evolution of an AI-powered internal IT help experience delivered through Slack and chat-based workflows. This role will own requirements, outcomes, rollout planning, measurement, and rapid iteration as the product becomes a primary front door for IT help.
This is a hands-on individual contributor role for a Product Manager who can embed quickly, operate independently, and partner closely with engineering, support operations, and business stakeholders in a fast-moving environment.
Enterprise experience strongly preferred.
Qualifications
Key Responsibilities
- Own day-to-day product management, including framing, prioritization, requirements, acceptance criteria, and backlog management.
- Play a key product role in agile team ceremonies, including planning, refinement, standups, reviews, and retrospectives.
- Partner with engineering and sup...