(1099) Help Desk Technician Level 3
Evolving Solution Services
📍 são paulo, são paulo, Brazil
Job Description
BlueAngle is a fast-growing managed service provider specializing in M&A IT integration, infrastructure, and cybersecurity services for mid-market to enterprise clients. We're looking for a seasoned Help Desk Technician – Level 3 to join our team on a contract (1099) basis as a senior technical anchor for our most complex infrastructure and platform challenges. In this role, you'll operate at the top of our technical escalation chain, owning critical system availability, driving root cause analysis, and mentoring the engineers around you. If you thrive in high-stakes environments, take pride in keeping critical systems running at peak performance, and want to do meaningful work alongside a sharp, collaborative team, we'd love to hear from you.
Role Overview
Level 3 Technicians are senior engineers who handle the most complex issues related to infrastructure, telephony, and virtualization platforms. They provide escalation support and maintain high availability f...