10852026 / Engineer

<p class="wordsection1" style="margin-top:16px"><b>Service Desk Analyst (L1) Dutch & English Support</b></p> <p class="wordsection1"><b>Role Overview</b></p> <p class="wordsection1">The Service Desk Analyst acts as the first and single point of contact for all IT-related issues, providing first-level multilingual support for end users across applications, networks, servers, and end-user devices for an international customer. The analyst is responsible for incident logging, troubleshooting, service request fulfillment, and escalation of complex issues to the appropriate support teams while ensuring excellent customer service.</p> <p class="wordsection1"><b>Support Model:</b> 24x7 Shift Environment</p> <p class="wordsection1"><b>Languages Required:</b> Dutch & English</p> <div align="center" class=...

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